The 30-Day Satisfaction Guarantee
We built VA88 to work, and we stand behind it. If it's not the right fit for your situation, reach out within 30 days of delivery and we'll work with you to make it right.
We'll work with you.
30 days to reach out
If VA88 isn't working out, contact us within 30 days of delivery and we'll review your order.
We'll work to make it right
Depending on the situation, that means a refund or a replacement — whatever's the right fix for your case.
Used as directed
The guarantee applies when VA88 has been used according to the label directions.
A real person
One email and a real person works with you — usually within one business day.
Making a request takes one email.
Email us
Write to sales@appliedsciencelabs.co within 30 days of delivery with your order number and a few details on what happened. We may ask a couple of follow-up questions or for a photo.
We review it
Our team looks at your order and responds within one business day (Mon–Fri). Every request is handled case by case.
We make it right
We resolve it with a refund or a replacement — at our discretion, based on the situation.
- Covers VA88 purchased directly from appliedsciencelabs.co.
- Applies when the product has been used according to the label directions.
- Requests must be made within 30 days of delivery, with proof of purchase.
- The resolution — a refund or a replacement — is determined case by case at Applied Science Labs' discretion; it is not automatic.
- We may ask for details, photos, or the remaining product to be returned before resolving a request.
- Refunds, when issued, cover the product purchase price; original shipping is non-refundable. Limit one claim per order.
- Orders bought through a marketplace or reseller are covered by that seller's return policy.
- Placing a large wholesale or bulk order? Reach out and we'll work out the right terms with you.
We're happy to talk through your situation first — email sales@appliedsciencelabs.co or reach out any time.